What is a VoIP Call Centre?
A call centre is a centralised office or function within an organisation used for receiving or transmitting a large volume of enquiries by telephone. A VoIP call centre takes advantage of the cheaper rates and greater flexibility offered by VoIP.

What type of business requires a VoIP call centre?
A growing business offering a telephone number as the first point of contact for their customers and wanting to deliver a great customer service.

Sangoma’s PBXact phone system is a complete call centre solution offering advanced capabilities for small to medium-sized call centres, with features that enhance the customer experience. PBXact is made specifically for organisations that require a full-featured, commercially-supported, turnkey call centre phone solution.

We are an authorised and certified Sangoma reseller, and we can help install and support your Sangoma call centre solution.